State Farm® Insurance Agent Billy Gothreaux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Gates
December 25, 2024
5
out of
5
rating by Courtney Gates
"Journey has been great and Mrs Norma also is"
We responded:
"Thank you very much Courtney! Journey and Norma work very hard to make sure all of our customers are well taken care of, and I'm very proud of them! It's fantastic customers like you that allow us to serve our community and take care of all of your car, home, and life insurance needs."
Trey Gordon
December 5, 2024
5
out of
5
rating by Trey Gordon
"My own experience of this place has been beyond satisfactory. Billy and his crew has always went above and beyond to make sure I was heard, helped, and taken care of. My agent Mrs. Alyssa has looked out for me like no one’s else. She has made sure every policy has been checked, revised and updated to give me the best possible price. I would highly recommend you coming here if your unsatisfied where your at."
We responded:
"We have enjoyed doing business with you, Trey, for many years now! Thank you for the very kind words for Alyssa and our agency. Our agency is built on the trust of great customers like you!"
Nicholas Weber
October 28, 2024
5
out of
5
rating by Nicholas Weber
"I cannot recommend this Statefarm office enough! I moved to the area from out of state, and didn’t have a lot of time to find a place, get my loan, get insurance, coordinate the move, etc. and I literally called their office needing insurance THAT DAY. They took the time to make sure I got exactly what was needed, even staying late to make sure that even tho I was rushed, I understood what I was getting. They even followed up after the move to help get my cars registration and insurance moved properly, going out of their way AGAIN to make sure nothing was missed and even finding and fixing a gap on my insurance that my last agent had missed. Look, normal conversation doesn’t typically include recommendations on insurance companies, so when I say that their attention to detail and care for their people has had me recommending them in real life, please know I mean it and they are that good. Like a good neighbor, this State Farm agent is definitely there"
We responded:
"Thank you very much Nicholas for your kind recommendation! Every ne in our office strives to provide first class customer service and advice for our customers' auto, home, business, life, and health insurance needs. We love our customers and are so proud to use our combined 75 years of experience to serve you each day!"
Adam McCoy
September 26, 2024
5
out of
5
rating by Adam McCoy
"Billy, Journey and the rest of their team has been great to work with. Helping us save a bundle and making sure we are covered shall the need arise. Thanks yall for making this switch easy!"
We responded:
"Thank you Adam for your kind recommendation. We are so proud to insure Adam and Mackydo's HVAC Services!! "
Brittany Deen
September 16, 2024
5
out of
5
rating by Brittany Deen
"Customer service was above and beyond excellent! Everyone that I spoke with was professional, kind, and extremely knowledgeable. From the quotes to the writing of the policies…top notch!"
We responded:
"Thank you very much Brittany! We appreciate your confidence in our agency to take care of your auto and home insurance needs. Our team strives to provide the highest quality service possible. It's a pleasure to take care of great folks like you and your parents!"
Brad Brewer
May 12, 2024
5
out of
5
rating by Brad Brewer
"I thought that when Harvey retired the professional atmosphere and the customer support and care would not be as good as it had been. Boy was I wrong. Billy and the staff are the best. They will go out of their way to help anyone. The staff is very professional and at the same time make you feel like family and that your business is just as important to them as it is to you. If you are thinking about trading insurance companies, take some advice and trade up to Billy in Ball. You won’t regret it."
We responded:
"You are very kind Brad! Thank you so much for your comments. We strive each day to take care of each customer's auto, home, and life insurance needs like those needs were our own. Each person in our office is licensed and equipped to handle your family's needs and understands that it's our customers who allow us to be in business. Thank you Brad for being a loyal customer!"
Steven F. Korkus
November 15, 2023
5
out of
5
rating by Steven F. Korkus
"Heather was wonderful."
We responded:
"Thank you so much Steven! I'm very glad Heather was able to help you with your insurance needs. She is a wonderful asset to our agency and treats all of our customers like she would want to be treated. Whether it's auto, home, life, or health insurance, we are here for you and your family."
David Cormier
November 15, 2023
5
out of
5
rating by David Cormier
"Friendly professional service"
We responded:
"Thank you very much David! We appreciate great customers like you. Our team of licensed professionals with over 100 years of experience in auto, home, life, and health insurance strives to make your interactions with us as pleasant as we can. I look forward to working with you for many years to come!"
kala moses
October 18, 2023
5
out of
5
rating by kala moses
"Heather & Billy have really went above and beyond to help me with my policies. My husband and I both received gift cards from them for referring their business to our friends"
We responded:
"We are so glad to have you in our agency family! And thank you so much for supporting a local business with referrals of friends and family to help them with their auto, home, and life insurance. We are more than happy to show our appreciation with gift cards! "
Kathleen Maston
August 15, 2023
5
out of
5
rating by Kathleen Maston
"State Farm representative, Heather, was the consummate employee, she gave me a 💯 of her time, addressed all of what I needed and then helped me with some things I wanted. I am EXTREMELY grateful and pleased with the service I received. And to think I have been a loyal customer of Geico for better than 10 years and never received this type of service……..Team State Farm👏🏾👏🏾👏🏾👏🏾"
We responded:
"Thank you for your kind words, Kathleen! We are so exited to have you as a new customer, and we are looking forward to serving you for many years to come. Heather is a great representative of our agency and we are very proud that she could help you."
Stacy Parker
August 15, 2023
5
out of
5
rating by Stacy Parker
"I really appreciated Heather’s knowledge and recommendations. I had too much coverage on some items and not enough on others. She was able to explain why so that it made sense and I feel good about the coverage I chose."
We responded:
"Thank you Stacy! We are so excited to have Heather on our team here at Billy Gothreaux State Farm. There are no cookie cutter coverages for everyone, and Heather makes sure that each person is properly covered according to their individual auto and homeowners needs. It's a pleasure helping great folks like you Stacy!"
Valerie Chadick
May 30, 2023
5
out of
5
rating by Valerie Chadick
"Great service. Great experience. No complaints."
We responded:
"Thank you very much Valerie! State Farm is the #1 auto and home insurer in the country and our local agency works very hard to provide the best protection for our families."
Dragon Girl
May 30, 2023
5
out of
5
rating by Dragon Girl
"Thank you! Good service!"
We responded:
"Thank you very much Chelsey! We love providing for our customers insurance needs and protecting them with great life and health products."
Clay Chadick
May 26, 2023
5
out of
5
rating by Clay Chadick
"Great Experience"
We responded:
"Thanks so much Clay! We appreciate the vote of confidence. Our goal is to provide first class customer service to all."
Louisiana Sha mon amis
January 13, 2023
5
out of
5
rating by Louisiana Sha mon amis
"Local helpful location."
We responded:
"Thank you very much Ms. Lannister! We strive to meet and exceed and our customers' expectations when it comes to prompt service and advice. God bless you!"
Stephanie Saucedo
March 3, 2022
5
out of
5
rating by Stephanie Saucedo
"They are the best"
We responded:
"Thank you very much Stephanie! We strive to take great care of our auto, home, and life insurance customers - both old and new. Welcome to the Billy Gothreaux State Farm Insurance family!"
Darian Hosch
September 14, 2021
5
out of
5
rating by Darian Hosch
"Billy and his staff are a 5 star company in every area! The customer service is the best I’ve ever experienced."
We responded:
"Thank you Rev. Hosch! We strive to take excellent care of your valuable customers like you, your family, and your parishioners. Excellent customers like yourself are what makes our business possible."
Micah Stewart
August 18, 2021
5
out of
5
rating by Micah Stewart
"Billy is the best in the business! Hard working and customer driven! Always provides me with solutions and values that keep me coming back! Thanks Billy for all the help!"
We responded:
"Thank you very much Micah and you're welcome! We pride ourselves in providing personalized insurance solutions for each family that we protect. We truly appreciate your very kind words."
Alex Stewart
August 17, 2021
5
out of
5
rating by Alex Stewart
"Billy provides a very sound and professional service regarding one’s insurance & financial needs. His 20+ years of knowledge and experience is invaluable for his customers. He is 100% dedicated to customer satisfaction."
We responded:
"Thank you Alex! Your feedback is essential to truly providing great customer service. We appreciate you and your wonderful family!"
Ryan McNabb
August 17, 2021
5
out of
5
rating by Ryan McNabb
"Billy is a fantastic agent who puts the needs of his clients first. He has a tremendous amount of integrity and truly wants what's best for his customers. Give him a call."
We responded:
"Thank you for your confidence in our agency, Ryan. We daily strive to provide world class service to customers and our community."
Lance Sceroler
August 2, 2021
5
out of
5
rating by Lance Sceroler
"Billy and his Team are truly amazing to work with! Very professional and did awesome helping me and my family with our insurance!!"
We responded:
"Thank you Lance! We strive to go the extra mile to protect our customers."